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QUESTIONS AND ANSWERS
Q: Can I return my garment on PRE ORDER or BACK ORDER if it's not right?
A: YES! You can return any of these garments if they are not a perfect fit. We can provide a refund for ORDERS and for PRE ORDERS only.
For BACK ORDERS the garment will be made to order just for you. That said, if you are not 100% happy with it, you are welcome to exchange it for another item from any designer in stock, or we will issue you a CREDIT to use online or in-store at a later time. This will be valid for 24 months. Please choose your colour and size carefully on all BACK ORDERS.
Q: How long will it take to receive a BACK ORDER
A: Manufacturing is 6 weeks and we will ship your garment to you as soon as they are ready.
Q: How do I know if something is on BACK ORDER?
If a style is on BACK ORDER a notification will pop up when you choose the colour and size that is out of stock. E.g. "The style you are about to order is out of stock and is on back order. It will take 6 weeks for delivery."
Q: How long does it take to receive a PRE ORDER.
A: The delivery timeline for each style on PRE ORDER is listed within that style online. It will definitely be within the 4-6 weeks period, if not earlier.
Q: I can't find the colour I want. Are there other colours available not listed?
The colours listed are those fabric quantities currently in stock and so we are unable to create BACK ORDERS in other colours - not featured. Please do ask us the question though as there may be some fabric on order not currently featured.
Paula Ryan STYLE: The Summer 2019 Edition. Shop the collection here.